Reliant Merchandise Design, LLC.

Today’s retail business is a tough place to be with competition from chain stores and on-line retailers, not to mention changing consumer habits. So how does an independent retailer or non-profit site stay relevant, with products on trend, meeting your inventory and sales goals and stay on message with telling your unique story as no one else can?

With 20+ years’ in product development and buying, and past management with small to big-box retail, I offer you my experiences and connections to help your business with targeted creative product solutions to grow your business with fresh and distinctive products in your stores.

What We Do…

  • Analyze

We will sit down with you in-person….

  • Research

After our initial conversations we immediately start our thorough researching processes….

  • Present

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  • Recommend

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  • Introduce

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What Others Have To Say…

Our company has worked with Susan for more than 15 years. During that time, Susan helped to develop hundreds of custom products with multiple vendors. These products included those for the Williamsburg Catalog, Williamsburg Retail Stores and for special events held by the Foundation. Many of the products are still best sellers today in Colonial Williamsburg. If you are looking for someone with extensive product development experience and expertise in integrating that product into a profitable business plan, I highly recommend Susan.

Rod Campbell, President, R. Campbell & Associates, Inc.

I worked with Susan Hoffman while I was at Peking Handicraft for 13 years. Susan was one of the greatest buyers I ever worked with in my career. She is a very talented, creative person and certainly knows so much about history. I truly enjoyed working with her in product development. She is a wonderful person to work with.

Jeffrey Muljadi, Director of Marketing, CYM Industrial Corp.

We have worked with Susan for many years. She has passion and vision. She gets our recommendation!

Sue Skinner, SJ Pottery LLC